Frequently Asked Questions

If you often ask people to repeat themselves, struggle to hear conversations in noisy environments or notice family members mentioning that you aren’t hearing well, it may be time to schedule a hearing test. A hearing specialist can perform a comprehensive hearing test to determine whether hearing aids are necessary.

Most hearing aids last between 4 to 6 years, depending on how well they’re cared for. Regular maintenance and checkups at our clinic can help extend their life and keep them working at their best. Part of our job is to help you maintain them for long-term use.

Hearing aids cannot restore normal hearing, but they can significantly enhance your ability to hear and understand sounds, especially in conversations and noisy environments, by providing the brain with speech cues that help to make sense of the sounds and words around you.

Some private insurance plans or health benefits may cover part of the cost. We’ll help you navigate your options and provide any documentation needed. For those without coverage, we also offer flexible payment plans.

Yes, many modern hearing aids feature tinnitus masking technology. These devices generate soothing sounds that help reduce the perception of tinnitus. A hearing specialist can help you select the best hearing aids with tinnitus relief options.

Proper care for hearing aids includes regular cleaning using appropriate tools, keeping them dry, and storing them safely when not in use. Additionally, replacing batteries or recharging them as needed is essential. Routine checkups with your hearing specialist will help ensure that your hearing aids stay in good working condition.

It typically takes a few weeks to a couple of months to adjust to hearing aids. Your brain needs time to relearn how to process sounds, especially if you’ve had hearing loss for some time. Regular use and follow-up visits with your hearing specialist can make the adjustment period smoother.

Yes, many hearing aids are designed to be compatible with glasses. Behind-the-ear (BTE) and receiver-in-canal (RIC) models work well with glasses, and your hearing specialist can help you find a comfortable fit.

For optimal benefit, it’s recommended to wear hearing aids throughout your waking hours. This allows you to adjust to them more quickly. However, they should be removed while sleeping, swimming, or showering.

Yes, many modern hearing aids offer Bluetooth connectivity, allowing you to stream phone calls, music, and TV audio directly to your hearing aids. Some devices come with accessories like TV connectors or remote controls for enhanced functionality.

We provide in-clinic troubleshooting, cleanings, and repairs, often on the same day. If your device needs to be sent away, we’ll handle the process (including the shipping!) and keep you informed. We also offer loaner devices in many cases.

Hearing aid prices vary depending on the technology, style, and features. Typically, the cost ranges from $1200 to $3500 per device. North Star Hearing offers low or no-interest hearing aid financing options or can assist with funding through private insurance or government programs like AADL, WCB, or VAC.

At North Star Hearing, we only work with dedicated Audiology Hearing Aid Manufacturers who have endless and never-ending research and development with individuals with hearing loss and clinical deafness. Phonak, Oticon, Signia, Widex, and Starkey are the best in the world, and their exclusive medical technology is only available through clinics like ours. Within these devices are several prices and levels of technology within the hearing aid, which allows individuals to purchase a level of technology that they are comfortable paying for. Any hearing aid is better than no hearing aid, so at your appointment, we will walk you through the differences in these technology levels and what makes them different from one another.

Don’t be fooled by online hearing aids, or those available at stores that sell toilet paper and tires; it’s not hard to make a poor-quality amplifier look like a hearing aid on the outside! There is a reason these devices are cheaper than buying from an actual Audiology clinic, and we use global Best Practices to ensure that your hearing aid is prescribed properly, fit properly, and serviced properly. If you expect clinical help with your hearing loss and don’t want to waste your money trying to make a cheap solution work, North Star Hearing guarantees you’re only getting the newest and best technology available in the world. Our prices are nominally different, but the quality of service, follow-up, and aftercare from our expert hearing professionals is worth much more than that difference.

Absolutely. Ask for an in-clinic demo, or if you decide to go ahead with a hearing aid purchase, you’ll have a minimum trial period in which you can evaluate if the hearing aids are going to be a good fit for you and your unique lifestyle. If you want to change styles, brands, or even colors, we can exchange or return your hearing aids within that trial period. See us for more details about the complimentary trial period that North Star Hearing offers.

Yes, multiple studies have confirmed that untreated hearing loss is one of the most significant modifiable risk factors for dementia. When the brain receives less sound input, it works harder to fill in the gaps, which can lead to cognitive strain over time.

When you struggle to hear, your brain diverts resources from memory and processing just to understand speech. This increased cognitive load can lead to fatigue, reduced memory performance, and faster cognitive decline in some individuals.

Yes. Research shows that treating hearing loss with hearing aids may help preserve brain function and delay cognitive decline, especially when used early. Think of them as brain-friendly tools, not just for hearing, but for overall mental sharpness.

Hearing loss can begin gradually in your 40s or 50s, but many people don’t act until it significantly affects their daily life. The earlier you address it, the better the long-term outcome for your brain health.

Even mild hearing loss has been linked to increased risk of cognitive decline. If you’ve noticed even slight changes, like struggling to follow conversations in groups or needing the TV louder, it’s time to get checked.

Yes, and it matters. People with untreated hearing loss often withdraw from social settings, which reduces brain stimulation, emotional connection, and overall well-being,  all of which are vital for brain health. Hearing aids help keep you connected.

No, it’s never too late to support your hearing and cognitive health. While early intervention is ideal, hearing aids can provide benefits at any stage, improving communication, engagement, and mental clarity.

A hearing test is a quick, non-invasive way to assess one of the most important senses tied to cognitive function. It’s a simple but powerful tool to understand your risk profile and take proactive steps.

Not at all. Hearing loss increases the risk, but it’s just one piece of the puzzle. Taking action, such as using hearing aids, staying mentally and socially active, and maintaining good overall health, helps you take control of that risk.

Right here at our clinic! We offer no-charge hearing tests for adults, and we’ll walk you through the results in a clear, supportive way. It’s the best first step toward protecting both your hearing and your brain.

No referral is needed. At our clinic, we offer free hearing tests for adults, no referral required, though we will be happy to send your family doctor a copy of the results and ensure that your hearing health is communicated to them. You can book directly with us anytime.

Nothing! We proudly offer complimentary hearing tests for adults in our community. It’s part of our mission to remove cost barriers and make hearing healthcare more accessible.

We work with Phonak, Oticon, Starkey, Signia, and Widex. Phonak is our top recommendation based on patient satisfaction, ease of use, and advanced technology.

We only work with medical-grade technology that is available in private audiology clinics, and the hearing aids that we sell are used in clinical and hospital settings, with hundreds of years of development and research behind them. Any of our hearing aids are better than no hearing aid, and depending on your hearing loss and the degree and type, we’ll make a recommendation that is specifically a fit for you and your unique lifestyle. Everyone is different; we have options for any budget, but also sell the highest levels of hearing aid technology available in the world.

We're proud to be the only locally owned and operated hearing clinic in Grande Prairie. All others are corporate. That means you’ll work directly with the owner, Breianne Renyk, a seasoned Hearing Aid Practitioner with over a decade of experience, not a rotating list of providers.

Absolutely. Breianne has worked for two of the world's top hearing aid manufacturers, Starkey and Oticon, supporting other clinicians across Canada and the U.S. with complex fittings. That expertise means we’re well-equipped to troubleshoot even the most challenging cases.

That’s completely okay. A hearing test is a great first step. We take a no-pressure, educational approach to care, you’ll get the information you need to decide when (or if) you're ready.

Most appointments take about 45 to 60 minutes. You’ll receive a full explanation of your results and recommendations tailored to your hearing needs.

Yes, we assess for tinnitus and offer hearing aids with specialized tinnitus relief features, particularly through hearing aid technology or outside noise generators.

We start by asking you a few simple questions about your hearing history. Then, we look inside your ears and perform a series of tests that will let us know about the medical function of your ears, and how you might hear in background noise, or with particular noises. You’ll leave with a clear explanation of your results and next steps in your hearing healthcare journey.

In-person tests are far more accurate and can identify issues like earwax buildup, middle ear problems, or hearing nerve damage that online tests miss. Our website has a great online test that was provided by one of our hearing aid partner; it is pretty accurate for the basic functions of putting together a baseline test result.

Yes, today’s hearing aids, especially from Phonak and Oticon use advanced technology to separate speech from noise. Many also include features like directional microphones, noise cancellation, and automatic environment detection. Your hearing aids can even tell when you’re walking with someone and having a conversation with them!

Great question. Some hearing aids have special wind noise management features. We can recommend models that suit your active lifestyle and ensure they’re properly fitted for outdoor use.

If you're over 50 or have noticed changes in your hearing, we recommend a test once every 1–2 years. Early detection can make a huge difference in maintaining your hearing and quality of life.

Yes, recent research shows that untreated hearing loss can increase the risk of cognitive decline and dementia. The good news is that using hearing aids can actually help preserve brain function and support memory.

Absolutely. Most modern hearing aids are Bluetooth-enabled and work with both iPhones and Android phones. We’ll walk you through setup, pairing, and how to use features like hands-free calling, streaming, and the myPhonak app.

YES! The Alberta Aids to Daily Living Program provides coverage that can be put towards a hearing aid purchase. This is run through the Alberta Senior’s Blue Cross program. We can check your eligibility and let you know what you are eligible for. We even direct bill them!

Yes, some low-income individuals (children, adults, seniors) may be entitled to full coverage towards a basic set of hearing aids. We can let you know what you qualify for when you come in for a free hearing test.

If you qualify as a worker who possibly has Noise-Induced Hearing Loss under the WCB program, we are happy to test your hearing at no charge and then provide the results to WCB once they are requested. We have coverage applications in our office, and after your free hearing test, we can let you know if you may or may not be a candidate for the program. WCB considers many factors when it receives the claim and application.

North Star Hearing is an authorized vendor with Workers' Compensation programs in Alberta, BC, Manitoba, and Ontario. The other provinces are dealt with case-by-case, which we are happy to help with!

We would love to see you for a free hearing test appointment, and we can let you know if there are any fees to move your file over. Most often, there is not, but occasionally, a transfer fee is needed so that we can take care of things like warranty coverage, in-office replacement and repairs, or billing to third parties. We are always happy to clean and check any hearing aid at no charge.